Privacy Policy
How we handle your data with the same practical approach we bring to everything.
Last updated: May 5, 2026
1. Introduction
Ikko Systems Inc. ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Name, email address, phone number, company name, and job title when you contact us, request a consultation, or sign up for communications
- Communication Data: Messages, emails, and any other content you send to us
- Consultation Data: Information you share during discovery calls, meetings, or consultations to understand your business needs
- Account Information: Credentials and preferences if you create an account on our platform
2.2 Information Automatically Collected
- Log Data: IP address, browser type, referring URL, pages visited, and time/date stamps
- Device Information: Device type, operating system, and mobile network information
- Analytics: How you interact with our website, including clicks, page views, and session duration
- Cookies: Information stored via cookies and similar tracking technologies
2.3 Client Project Data
As part of our AI consulting services, you may provide us with client data, business processes, systems information, and other proprietary information. This data is handled with the security and confidentiality protections outlined in your service agreement.
3. How We Use Your Information
We use collected information for the following purposes:
- To provide, improve, and maintain our Services
- To respond to your inquiries and provide customer support
- To schedule and conduct consultations and meetings
- To send transactional communications (confirmations, invoices, updates)
- To send marketing communications (with your consent)
- To analyze usage patterns and improve our website
- To prevent fraudulent activity and maintain security
- To comply with legal obligations and enforce our agreements
- To implement AI solutions and automation tailored to your business needs
4. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: Third parties who assist us in providing Services (cloud hosting, analytics, email services)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with merger, acquisition, bankruptcy, or sale of assets
- With Your Consent: When you authorize us to share information with third parties
- Aggregate Data: We may share anonymized, aggregated data that cannot identify you
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of data in transit (TLS/SSL)
- Secure storage of sensitive information
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Employee training on data protection practices
While we implement strong security measures, no system is completely immune to attack. We cannot guarantee absolute security of your information.
6. Data Retention
We retain your information for as long as necessary to provide our Services, fulfill your requests, or comply with legal obligations. The retention period may vary depending on the context of the processing and our legal requirements.
- Contact information for active clients: Duration of engagement plus 3 years
- Inquiry and consultation records: 3 years
- Website analytics: 90 days
- Project data: As specified in your service agreement
You may request deletion of your information at any time, subject to legal retention requirements and active service obligations.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your information (subject to legal obligations)
- Portability: Request your information in a structured, portable format
- Opt-out: Unsubscribe from marketing communications at any time
- Withdraw Consent: Withdraw consent for processing where it is the legal basis
To exercise these rights, contact us at hello@ikkosystems.com. We will respond to your request within 30 days.
8. Cookies and Tracking
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us recognize you and improve functionality.
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how you use our site
- Marketing Cookies: Used to deliver relevant advertising
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it immediately.
11. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using our Services, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this policy. Your continued use of our Services indicates your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Ikko Systems Inc.
Email: hello@ikkosystems.com
Website: ikkosystems.com
We will respond to your inquiry within 30 days of receipt.