Terms & Conditions

1. Agreement to Terms

These Terms & Conditions ("Terms") are entered into by and between Ikko Systems Inc. ("Company," "we," "our," or "us") and you ("Client," "you," or "your"). This agreement governs your access to and use of our website (https://ikkosystems.com) and all related services ("Services").

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are accessing our Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Description of Services

Ikko Systems provides practical AI consulting and implementation services, including but not limited to:

• Process automation and workflow optimization
• Customer support automation and AI solutions
• Internal operations automation and reporting
• Sales and lead handling optimization
• Analytics and business intelligence implementation
• Custom AI tools and internal copilots
• Operational cost analysis and reduction planning
• Technology consulting and advisory services

The specific scope of services will be detailed in individual service agreements, statements of work, or proposals ("Project Agreement").

3. Eligibility

By using our Services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal authority to enter into a binding agreement
• You are not a person or entity restricted by U.S. or international sanctions
• You agree to comply with all applicable laws and regulations

4. Website Use License

We grant you a limited, non-exclusive, revocable license to access and use our website for lawful purposes only. You agree not to:

• Reproduce, duplicate, copy, or sell any portion of our website or Services
• Attempt to gain unauthorized access to our systems or data
• Engage in any form of hacking, phishing, or malicious activity
• Interfere with or disrupt the functionality of our website or Services
• Use our Services for any illegal or harmful purpose
• Transmit viruses, malware, or any harmful code
• Scrape, crawl, or use automated tools without permission
• Violate the intellectual property rights of the Company or third parties

5. User Accounts

If you create an account to use our Services, you agree to:

• Provide accurate, complete, and current information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or breach
• Update your information if circumstances change

We reserve the right to suspend or terminate accounts that violate these Terms or engage in misuse.

6. Client Data and Confidentiality

During our engagement, you may provide us with proprietary information, business data, systems documentation, and other confidential materials ("Client Data").

• Ownership: You retain all ownership rights to Client Data
• Use: We will use Client Data only for the purposes of providing the agreed-upon Services
• Protection: We implement industry-standard security measures to protect Client Data from unauthorized access
• Confidentiality: We maintain strict confidentiality of Client Data and do not share it with third parties without your consent, except for service providers who sign confidentiality agreements
• Compliance: Our data handling complies with applicable laws and regulations, including data protection laws

7. Deliverables and Work Product

Any work product, documentation, recommendations, code, and deliverables created during our engagement ("Work Product") will be owned by you and licensed to you upon receipt of payment in full.

Certain pre-existing materials, frameworks, templates, and general methodologies developed by the Company remain our intellectual property and may be used in future engagements with other clients.

You grant us the right to use anonymized case studies, metrics, and learnings from your engagement for marketing and educational purposes, unless you explicitly request otherwise.

8. Payment Terms

• Fees: Fees will be detailed in your Project Agreement or engagement letter
• Invoicing: We will invoice according to the schedule specified in your Project Agreement
• Payment Due: Payment is due within 30 days of invoice date unless otherwise specified
• Late Payment: Overdue invoices are subject to a monthly interest charge of 1.5% or the maximum rate permitted by law, whichever is lower
• Expenses: Reimbursable expenses, if any, will be outlined in your Project Agreement
• Termination for Non-Payment: We reserve the right to suspend or terminate Services if payment is more than 15 days overdue

9. Project Timeline and Changes

Project timelines, deliverables, and scope will be defined in your Project Agreement. Changes to scope that extend the timeline or require additional resources may result in additional fees.

Requests for scope changes should be submitted in writing. We will provide an estimate of impact and timeline before proceeding with significant changes.

10. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use or inability to use our Services
• Unauthorized access to or alteration of your data or systems
• The cost of obtaining substitute services

Our total liability to you for any claim shall not exceed the amount paid by you for Services in the 12 months preceding the claim, or $1,000, whichever is greater.

11. Disclaimer of Warranties

Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied.

We do not warrant that:

• Our Services will be uninterrupted, secure, or error-free
• Results will achieve your specific business objectives or expectations
• Defects will be corrected or Services will meet all your requirements
• Our website or Services are free from viruses or harmful components

We provide no warranty regarding the accuracy, timeliness, or completeness of any recommendations or analysis.

12. Termination

Either party may terminate a Project Agreement with written notice:

• Termination for Convenience: Either party may terminate with 30 days' written notice and payment of fees earned through the termination date
• Termination for Cause: Either party may terminate immediately if the other party materially breaches these Terms and fails to remedy the breach within 15 days of written notice
• Effect of Termination: Upon termination, we will deliver completed Work Product and Client Data to you. You remain responsible for payment of all fees and expenses incurred

13. Indemnification

You agree to indemnify and hold harmless the Company, its owners, employees, and representatives from any claims, damages, or expenses (including attorney fees) arising from:

• Your use of our Services in violation of these Terms
• Your Client Data or the use thereof
• Your violation of any law or regulation
• Your infringement of any third-party intellectual property rights
• Your breach of this Agreement

14. Third-Party Services and Integrations

Our Services may integrate with or depend on third-party services, APIs, and platforms. We are not responsible for:

• The availability or reliability of third-party services
• Changes made by third-party providers to their services or pricing
• Data loss or service interruptions caused by third-party failures
• Compliance issues arising from third-party service changes

You are responsible for maintaining your own agreements with third-party service providers and understanding their terms of service.

15. Intellectual Property Rights

• Our IP: All materials, methodologies, frameworks, software, and intellectual property developed or owned by the Company remain our exclusive property
• Your IP: You retain ownership of your Client Data and materials you provide to us
• License Grant: You grant us a license to use your materials solely for the purpose of providing the Services
• Feedback: We may use any feedback, suggestions, or requests you provide to improve our Services

16. Confidentiality

Each party agrees to maintain the confidentiality of the other party's confidential information and use it only for purposes of this engagement. This obligation does not apply to information that:

• Is already public or becomes public without breach
• Was previously known without confidentiality obligations
• Is independently developed without access to confidential information
• Must be disclosed by law or court order (with notice given when possible)

17. Results and Success Metrics

We focus on practical, measurable results. However:

• Results depend on proper implementation and adoption of our recommendations by your team
• External factors (market conditions, regulatory changes, competition) may affect outcomes
• We cannot guarantee specific business results or ROI
• Your continued success depends on ongoing maintenance and optimization beyond our engagement

We recommend establishing clear success metrics before beginning work to align expectations.

18. No Recommendation for Investment or Financial Advice

Our Services do not constitute investment advice, financial advice, or recommendations regarding business decisions. Any financial projections or metrics are estimates based on available information and assumptions, which may change. You should consult with financial, legal, and business advisors before making decisions based on our recommendations.

19. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Ikko Systems Inc. is incorporated, without regard to its conflict of law principles.

Dispute Resolution: Before initiating legal proceedings, we encourage both parties to attempt to resolve disputes through good-faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration or litigation in the courts of the relevant jurisdiction.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if that is not possible, it will be severed. The remaining provisions will continue in full force and effect.

21. Entire Agreement

These Terms, along with any Project Agreement, statement of work, or engagement letter, constitute the entire agreement between you and the Company regarding your use of our Services and supersede all prior or contemporaneous agreements, understandings, and negotiations.

22. Amendment and Updates

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our Services constitutes acceptance of modified Terms. We encourage you to review these Terms periodically.

23. Contact Information

If you have questions about these Terms & Conditions or need to provide notice regarding your engagement, please contact us:

Ikko Systems Inc.
Email: hello@ikkosystems.com
Website: ikkosystems.com

We will respond to inquiries within 5 business days.